• Anywhere

PecanTrust Microfinance Bank Limited is a Central Bank of Nigeria Licensed, for-profit making institution dedicated to supporting early stage, small and medium-sized enterprises ‘SME’, the informal working class and low income families through providing access to finance, entrepreneurship training, a network of mentors and facilitating business partnerships.
Job Description

Ensure collection of outstanding payments from customers.
Recovering bad debts from delinquent debtors
Resolving disputes with customers, ensuring that concerns are resolved correctly.
Clarify potential consequences of not paying such as sales of collateral process.
Manage customers who are resistant by remaining polite, tactful, firm and honest.
Complete any administrative task as required for the efficient running of the team’s activities.
Always deliver a consistent and professional level of service.
Devising customized recovery strategy on a case-by-case basis.
Reducing the non-performing loans owed to the Bank.
Following up with clients on previous payment arrangements.
Locating and establishing contact with debtors.
Taking ownership of debt collection cases.
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